Privacy Policy

Last updated: July 2026

1. Introduction

No Cap Agency ("No Cap Agency", "we", "us", or "our") operates the website nocap.agency and provides premium agency advertising accounts for third-party platforms (Facebook, Google, TikTok, Snapchat, Taboola and Bigo Ads) at a flat 4% on managed spend — funded on your own payment card or cards we manage, with no subscription — together with related top-up, replacement and support services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.

2. Information we collect

Information you give us

• Contact details: your name, brand or company name, email address and any information you include when you complete a form, book a call, or email us.
• Business information: details about your business, website, advertising verticals, requested platforms, expected monthly ad spend range and account data shared during onboarding, verification or an ongoing engagement.
• Communications: records of your correspondence with us, including emails, messages and call notes.

Information collected automatically

• Usage data: pages visited, time on site, referring URLs, and interactions with our content.
• Device data: IP address, browser type, operating system, and device identifiers.
• Cookies: small files stored on your device, as described in our Cookie Policy.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Deliver, manage and improve our agency ad account services, including onboarding, verification, account provisioning, top-ups, replacements and support;
• Send you relevant updates, proposals and, where permitted, marketing communications;
• Analyse and improve our website performance and user experience;
• Detect, prevent and address technical issues, fraud or security incidents;
• Comply with our legal and regulatory obligations.

4. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we rely on the following legal bases to process your personal data: your consent; the performance of a contract with you; our legitimate interests in operating and growing our business; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

5. How we share information

We do not sell your personal information. We may share it with:

• Service providers: trusted vendors who help us operate our business, such as hosting, analytics, email and CRM platforms, bound by confidentiality obligations;
• Advertising platforms: where you are our client, with the third-party advertising platforms (such as Facebook, Google, TikTok, Snapchat, Taboola and Bigo Ads) as necessary to provision, fund, maintain or replace the agency ad accounts you use, on your instruction;
• Legal and regulatory authorities: where required by law, court order or to protect our rights;
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy.

6. Cookies & tracking

We use cookies and similar technologies to operate our website, remember your preferences and understand how our site is used. You can control cookies through your browser settings. For full details, see our Cookie Policy.

7. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

8. Security

We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal information;
• Object to or restrict certain processing;
• Request portability of your data;
• Withdraw consent at any time;
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, email us at hello@nocap.agency. We will respond within the timeframe required by applicable law.

10. International data transfers

We are based in the United States and may process your information in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection, including through appropriate contractual safeguards.

11. Children's privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to this policy & contact

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

If you have questions about this policy or our data practices, contact us at:

No Cap Agency
8 The Green, Ste A, Dover, DE 19901, United States
Email: hello@nocap.agency